198 Herbalife Consumer Reviews and Complaints
After about a year or so on the products, however, I noticed my energy levels were declining, my hair was falling out, and I started having problems with my digestion again. But I watched others without my health issues shed easily 10 kg in the first month and feel great for it. Even forcefully sells its products and hardly picks the phone when tried to return them. The more they fraud other people in the streets, they get more better awards or achievement for being manipulating others and even friends to donate money to them for the best and from random people that they getting off from rejected application and everyone. They keep texting me to this day about new Herbalife products. Hughes often stated that the genesis of his product and program stemmed from the weight loss concerns of his mother Joanne, whose premature death he attributed to an eating disorder and an unhealthy approach to weight loss. There are so many fit and healthy people out there who are using real, clean food.
They refused to send it out in a quicker way even though it was their fault. I am considering using another company. Thanks for letting me air this complaint.
Herbalife is a good product. The formula one, which is your meal supplement, taste more like smoothie than a diet shake. In overall the products are of good quality. If you take as recommended you should have results. I lost 40lbs my first round, it is a lifestyle change but the results are great.
The people who sell it can be a bit pushy but if you overlook that and get to know the products offered you can understand why it has been in business over 30 years. I tried to support my friend by buying some product. She was close to throwing all her products away since she could not sell it. She spent thousands of dollars and was stuck with the inventory.
As for me, I had rectal bleeding for 2 days. I went to my doctor and he couldn't figure out why and we decided to go back to the same diet before Herbalife and my rectal bleeding went away. I told my friend and she did not believe me and gave me some meal replacement. I was reluctant to take it but tried it again. After two days I was urinating blood and my hemorrhoids returned. I broke out with blisters on my lips. My friend who sold me the product told me her aunt was urinating blood as well so I don't think it was a coincidence.
Please avoid this product as much as possible. I need urgently to be help by Herbalife USA as my membership is from there, when I came to South Africa try changing address and send all documents necessary but they insisted that I need it IRS number which I don't have here. So just like that no more option were given to do transfer. And now I'm about to lose even the faculty to buy because they ask me to listen to a training in the Training Center with we don't have access in this location.
So no more Herbalife for me??? It's incredible after almost 12 years of giving to a company. I was Get Team and this situation only discourages us to try building a business here as was no point. I have always defend Herbalife as I had so good time in Latino America but sad to see a lot of what is sale to promote business as wild wide opportunity is not true!!!
I bought some products online from Herbal Canada distributor and I didn't receive it for long period of time hours base on the site.
In the web, there isn't any option for contact like fishing sites except an email address never heard back. When I called main office in Montreal, they couldn't do anything and they confess they don't have any authority or power to do anything.
I strongly recommend to prevent putting your time, money and mind on pressure for nothing. I was kg after 2 months, lost 14kg. My father use this shake for control blood sugar. His body weight is idle, only controls blood sugar. It means there is no side effect in this product.
Herbalife products are very good for my family. Herbalife has decent shakes and their teas are good, but the group of people in this business are immature and uneducated! They are selfish and it is all about making money for themselves and not to actually help people with their health issues.
I've been doing Herbalife for only a week now and it's amazing how much energy I have. I NEVER exercise but since I've been doing the shakes twice a day and the tea, which I think helps the most, I've been running about three miles a day and hiking in the mornings. I don't have a scale so I'm not sure if I've lost any weight but I do know that I feel really good and confident and my skin hasn't been breaking out as much I have really bad acne.
Also, it all tastes delicious! Update on my review concerning the Herbalife supplements. After a visit to my primary care doctor, I learned that some of the supplements I was using were interacting with the prescription drugs I was taking. While I still am not convinced my friends are actually going to make any money in this business, the supplements are actually good. Some supplements can cause bad interactions with certain drugs. I have been using Herbalife products on and off for a few years.
But, I watched my friends and family members go broke while the "big guys" in this company made money hand over fist! Since starting these products, my energy and mood greatly diminished.
At first, I didn't link this to Herbalife. But, before starting Herbalife, I ate sensibly, took a few Ayurvedic herbal tinctures, and exercised vigorously times a week. My hair was thick and lustrous, and I felt the best I have felt in my life! After about a year or so on the products, however, I noticed my energy levels were declining, my hair was falling out, and I started having problems with my digestion again.
Upon further review of the ingredients in these products, I saw they had a lot of artificial ingredients in them. I have spent a fortune on these products, but I'm afraid I'm going to have to throw them away and go back to my simple lifestyle; eating a healthy, well-balanced diet, along with vigorous exercise, and meditation practices. Sadly, I feel as though I have lost a lot of ground not to mention money.
It will take a lot of time to get my hair back in shape, and my fitness level back to where it used to be. Herbalife's customer service is extremely lacking, too. They would take forever to deliver my products and didn't even send me an email letting me know they had been shipped. I am so sad and disappointed with this whole experience. I joined Herbalife in January this year, got on trial package on 10th. I lost inches, I felt amazing, they were very positive. I didn't lost anything but water weight, which happened because I started eating right.
Everything was great, I became a member in March, or end of February, I'm not sure. I wasn't sure if I wanted to do it as a business or just stay a VIP client, my mentor, as they call themselves, tricked me into getting into business.
I most definitely spend dollars, more or less, in 4 months. I did see progress, but that was because of healthier diet, not the shake.
I started getting hungry, they told me to get proteins to add to the shake, so I did. It tasted sweet, now it started tasting like it got bad. Then they told me to get aloe, I did and added it to my tea, I couldn't drink tea without aloe anymore. I doubt it's a healthy product, and I tell you this as a distributor, as it contains artificial sugars which have a bad impact of your brain from what I know.
But all that aside, the club and the team It was great at first, but I decided to also find tips and workouts online since we only had boot camp twice a week and no one there knew anything about right dieting, so I looked at websites of certified dietitians and nutritionists, and found other kinds of workouts, which makes me think my mentor didn't greet with enthusiasm, her ego is prevailing.
I didn't ask her to help me with anything too much, I knew what I was doing and if something wasn't clear I asked, and I didn't go to the STS because I was sick, after which I felt she is keeping me there for volumes.
I started distancing myself from them. My boyfriend visited and we went to see them, all they asked him about was Herbalife. And all their stories come down to or are about Herbalife. I am all for loving something and enjoying it, but it's consuming people, my sister-in-law is celebrating my niece's birthday a week early so she can attend the STS this month. And the products are making me sick now, I switched to regular food and eating frequently, doing everything I did except not using Herbalife anymore and I feel great.
All they wanted from me were volumes and money, I got nothing from them. I also "won" a spa day which I still didn't get and I won a t-shirt which I didn't get. I am attending my last event on Sunday and only because I won the pizza party which is occurring after the event, so pizza is the only reason haha. After that, I'm done with them, done with Herbalife. It's a waste of money. There are so many fit and healthy people out there who are using real, clean food.
If they can do it, I can do it. All these promises of trips and obsessing over things they "won" makes me sick.
Also, trips they win, they paid for in a way because they have to buy products to collect volumes to qualify. So I don't understand how someone can be so brainwashed.
I have had a good experience with using the Herbalife products but I do not do the business. At first I didn't know if I could give up solid food at breakfast, and I don't always give it up, but I surely do enjoy my routine of having a cup of coffee in the morning and then a nice shake to start the day. I have to admit, I add things to the shake like peanut butter, a banana, or a squirt of flavoring that you use in water bottles to mix it up every now and then. I am 55 and truly feel like my body responds very well to the Formula One Shakes products.
My skin is very healthy, my weight is staying balanced, I have minimal menopause issues, and regarding my hair, I feel like it is thicker than it's ever been. I see that's peculiar because I've read some reviews where people's hair was actually falling out following using the products.
I do not like the tea and don't even like the aloe so I pretty much stick with my shakes and the multivitamin. It's a simple plan but it works for me. When I started on the Herbalife products. The first thing I noticed was headaches and itching. I was breaking out in hives so bad I couldn't sleep at night. Then my hair started to fall out. I call my coach.
She told me that it's nothing she can do about it. Then the phone call ended from her, but when I was spending money with her she call me twice a week. I had to end up getting my hair cut like a boy. And that is depressing. I'm not use of short hair like this. Very unhealthy and expensive. My husband, daughter, and I all was using Herbalife. It was ok for the first 2 weeks. Then I started having stomach pains.
I let my coach know, which in return she said to take something else that was Herbalife. My Hair started falling out and I let my doctor know. I was told to stop using Herbalife, since then I am not have the stomach pains and my hair is starting to fall out less. Avoid at all cost! I tried the product for 3 weeks. I did lose 12 pounds. Very very happy however I noticed I felt more tired and I was starting to hold in water.
I started to turn a little bit yellow, my hair was falling out, my fingertips wrinkly and I started to feel nauseous. Never once did I think it could be the milkshake from Herbalife product one because it's a milkshake right.
At first I was taking the whole starter kit pack but after a while it was just the milkshake. I stopped the milkshake for a month. I felt more energy, no wrinkled fingertips, my hair was starting to grow back. I bought it again. This time after one week the same thing started to happen again. I had a liver function test. Pretty high for being above the normal range.
This is the only thing I was drinking I have no medical conditions. I stopped and retested blood work after 2 months. Everything went back down to normal again. I do not think this product is safe. Not sure what it is but it did elevate my liver enzymes.
When I first started Herbalife I felt great for the first month. Then the following month, my health started to deteriorate. My liver was inflamed and I started to lose an exceptional amount of hair. Although I lost 4 pounds in the first week, which was great, I do not suggest taking these supplements and shakes.
Unless you're up for the challenge. I have been on Herbalife for about a month. I feel great, I had my thyroid removed a couple years back and haven't am had any energy at all and always in a bad but since I started Herbalife I have so much energy and I'm losing weight healthy and have so much energy and I am no longer moody.
In my opinion the individuals who are having issues I would contact your coach so they can go over it different meal plans and help you. I have been on the product for 4 days now. To be honest I feel like crap. I feel more tired. I don't feel energized. I just don't see any changes. I been doing my best to follow the instructions to the T and I don't know I'm not seeing any changes.
But I will be back end of this month and follow and let you guys know how it's going so far for me. Before Herbalife I was working out and didn't lose a pound at all. So I paid a lot of money for this and it doesn't fill me up but I guess it's a matter of getting use to it. See you guys in the end of February. I did a 3 day trial and loved it enough to take the plunge. I've been doing the plan for 5 days now and have already seen results.
My energy level has greatly improved and I feel great! I think two of the tricks to this is to drink LOTS of water and eat snacks and the one main meal that is high in protein. By doing this, I realized that the way I was eating before was not a lot of food, but were things that were high in fat, sugar, and calories. Now, I feel like I eat a lot of food even though it is high protein and fiber.
I don't see how anyone is going hungry doing this plan. The shakes taste awesome also! Herbalife was founded in as a weight-management program and multi-level marketing MLM company. Herbalife specializes in meal-replacement shakes and bars, as well as dietary supplements, beverage mixes and skin and hair care products. How can you buy Herbalife products?: To purchase Herbalife products, customers must contact an independent sales representative, called a distributor; you can find a distributor near you through the Herbalife website.
Some Herbalife distributors may not be fully knowledgeable about the products they are selling or the best process for your optimal weight loss.
If you need more personalized feedback, you can use their website to send a question or concern and receive personalized feedback. A choice of 3 programs allows the customer to decide what level and price point they want to pursue fat loss. Herbalife acknowledges that nutrients play a key role in fat loss. The program emphasizes optimal protein and keeping blood sugar in check with their bars and shakes.
Protein curbs hunger and helps balance blood sugar levels, reducing cravings. Soy is the main protein source for their shakes, bars, and other snacks. This can be great for some customers, such as those who have dairy or nut allergies.
Other customers may not tolerate soy as well. As Herbalife has grown, they have implemented Nutrition Clubs in select communities to help encourage customers to meet their dietary and fitness goals. These clubs are social gatherings designed to support customers and distributors.
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Other products include products for heart health , digestive health , skin care, and the 24 sports line. Some products are vegetarian, kosher , allergen free,  or halal. Herbalife's products are produced at the company's five manufacturing facilities in the U. As of , 58 percent of the company's nutrition products were manufactured at Herbalife owned facilities.
In China, the company's manufacturing sites are located in Suzhou , Nanjing. Herbalife's claims of health benefits from its products have met scrutiny from the medical community, consumers, and government agencies. In May , an organization known as the Fraud Discovery Institute reported that laboratory test results of Herbalife products showed lead levels in excess of limits established by law in California under Proposition Multiple independent labs reported finding lead in Herbalife products.
On May 10, , a civil lawsuit was filed on behalf of a woman who developed lead-related liver complaints that she claimed were a reaction to a combination of Herbalife products. In , Israel's Health Minister began an investigation into Herbalife's products after four persons using Herbalife's products were found to have liver problems. Herbalife was accused of selling products containing toxic ingredients such as Qua-qua, Kompri, and Kraska.
D , to a private U. A study of the cases funded by the Israeli Ministry of Health concluded that a causative relationship  is suggested by the evidence, which included the temporal association between exposure to Herbalife products and the development of liver injury, the negative evaluation of other potential causes of liver injury, the normalization of liver function when Herbalife products were discontinued, and the return of liver injury symptoms in three patients who resumed using Herbalife products after recovery.
Herbalife withdrew one product, which was only marketed in Israel, but not all of the Israeli patients had consumed this specific Herbalife product. The Israeli Ministry of Health advises individuals with compromised liver function to avoid dietary supplements. Scientific studies in by doctors at the University Hospital of Bern in Switzerland and the Liver Unit of the Hadassah-Hebrew University Medical Center in Israel found an association between consumption of Herbalife products and hepatitis.
Hospitals in Israel, Spain, Switzerland, Iceland, Argentina, and the United States had reported liver damage in a number of patients, some of whom had used Herbalife products.
After reviewing cases implicating Herbalife products in Spain, Switzerland, Israel, Finland, France, Italy, Iceland and Portugal, the member scientific panel issued a report concluding: The panel attributed the cases to metabolic changes from overzealous and unsupervised dieting. A July peer-reviewed study published in the World Journal of Hepatology reexamined known cases of hepatoxicity that had previously been linked to consumption of Herbalife products and concluded that using "the liver specific Council for International Organizations of Medical Sciences scale, causality was probable in 1 case, unlikely and excluded in the other cases.
Thus, causality levels were much lower than hitherto proposed. Herbalife is a multi-level marketing company. As a result of the FTC settlement, the company is required to prove that at least 80 percent of its sales are made to individuals outside of its distributor network.
Distributors are responsible for providing receipts for sales and proving they have legitimate customers. In the past, company management considered the number and retention of distributors a key parameter and tracked it closely in financial reports.
By January of each year, sales leaders are required to requalify. In February of each year, individuals who did not satisfy the sales leader qualification requirements during the preceding 12 months are removed from that rank.
For the latest month requalification period ending January , approximately In a California class action suit Minton v. Herbalife International, et al. In a West Virginia class action suit Mey v. More specifically, the plaintiffs' complaint alleges that several of Herbalife International's distributors used pre-recorded telephone messages and autodialers to contact prospective customers in violation of the TCPA's prohibition of such practices.
Herbalife management insisted they have meritorious defenses in both cases and that, in the West Virginia case, any such distributor actions also went against Herbalife's own policies. Management also contends that any adverse legal outcomes Herbalife might suffer would not significantly affect their financial condition, particularly since they have already set aside an amount that they "believe represents the likely outcome of the resolution of these disputes".
As of April , a series of commercials featuring a large red animated fox advertising home-based business opportunities has been running on American television. The advertisements direct viewers to a website that allows them to purchase a "success kit". The kit also provides no information about how the business opportunity works.
These advertisements have been found to be run by independent Herbalife distributors, as a method of recruiting new downline distributors. A settlement resolved a class action suit on behalf of 8, former and current distributors who accused the company and distributors of "essentially running a pyramid scheme. Einhorn said the short had been closed before the end of On December 20, , Bill Ackman of Pershing Square Capital presented a series of arguments outlining why his firm believed that Herbalife operates a "sophisticated pyramid scheme".
Ackman claimed that Herbalife distributors "primarily obtain their monetary benefits from recruitment rather than the sale of goods and services to consumers. Herbalife operates with the highest ethical and quality standards, and our management and our board are constantly reviewing our business practices and products. Herbalife also hires independent, outside experts to ensure our operations are in full compliance with laws and regulations.
Herbalife is not an illegal pyramid scheme. Herbalife also countered that Ackman based his accusations on a misunderstanding of the company's distributor base.
At an investor conference in January , the company released results of a Nielsen Research International survey showing 73 percent of Herbalife distributors never intended to make money by reselling the product. Instead, they wanted to buy products at a discount for personal use.
Shortly thereafter, Icahn bought shares of Herbalife Intl. As Icahn continued to buy up HLF shares, the stock price continued to show strength. In March , Federal prosecutors and the FBI revealed that they were investigating whether or not individuals paid by Ackman and otherwise had made false statements about Herbalife's business model to regulators and others in order to lower the company's stock price and influence authorities to conduct an investigation.
In November , Ackman closed out his short position replacing it with a less aggressive put option. In March , the FTC opened an investigation into Herbalife in response to calls from consumer groups and members in both houses of Congress. We are confident that Herbalife is in compliance with all applicable laws and regulations. The documentary Betting on Zero is about Herbalife, exploring the allegation from Bill Ackman that the company is a pyramid scheme and personal stories of Herbalife distributors who have lost their life savings due to the company.
Filmmaker Ted Braun says that he "was making a film that looked at all sides," but believes that "the company instructed them [current Herbalife distributors] not to talk.
Oliver criticises Herbalife for its exploitation of Latino communities,  and overstatement of their product's health benefits.
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